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Returns & Exchanges

We want you to be completely satisfied with your Levoit home atmosphere products, which is why we offer a 30-day return window for items in original condition. If your purchase doesn't meet your expectations for a cleaner, more comfortable home, our team is here to help facilitate a smooth return or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack the product in its original packaging, including all filters, accessories, and manuals that were shipped with the unit.

  • 3.
    Attach Shipping Label

    Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned item, we will process your refund to the original payment method within 7 to 10 business days.