Returns & Exchanges
We want you to be completely satisfied with your Levoit home atmosphere products, which is why we offer a 30-day return window for items in original condition. If your purchase doesn't meet your expectations for a cleaner, more comfortable home, our team is here to help facilitate a smooth return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the product in its original packaging, including all filters, accessories, and manuals that were shipped with the unit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 7 to 10 business days.